Refund Policy
Failed runs are refunded automatically
If a run stops before it has produced any argument, the charge goes straight back to your balance. You do not need to ask, and it is not a goodwill gesture: our failure is not yours to absorb. You will see it in your balance within seconds.
Completed runs are not refundable
Once both sides have argued and the judge has ruled, the work is done and the compute is spent. A recommendation you disagree with is still the service working — it is designed to tell you things you did not want to hear.
If a completed run is obviously broken — empty, truncated, or unrelated to what you asked — that is a fault, not a disagreement. Email info@clarity3.live with the debate and we will refund it.
Unused balance
Balance does not expire. It has no cash value, cannot be transferred to another account, and is not redeemable for cash.
If you have topped up and not used the service at all, email us within 14 days and we will refund the unused amount to the original card. Once you have run a debate on that balance, the remainder stays as balance.
Duplicate or unrecognised charges
Email info@clarity3.live with the date and amount. Every movement of balance is recorded against your account, so we can tell you exactly what a charge was for.
Contact
info@clarity3.live — we aim to answer within two business days.